SoSocial Help

Creating an Organization

Set up your organization workspace where your team collaborates on social media.

Creating an Organization

Organizations are the foundation of teamwork in SoSocial. They serve as the top-level workspace where all your social accounts, posts, analytics, and settings live.

Setting Up During Registration

When you create a SoSocial account, you have the option to provide an organization name during the registration process. If you enter one, your organization is created automatically and you become its owner with full admin privileges.

If you skipped this step during registration, don’t worry — you can set it up later.

Adding an Organization Name Later

  1. Go to Account from the sidebar.
  2. Find the Organization section.
  3. Enter your organization name.
  4. Save your changes.

Your organization name is visible to all team members and appears in the app header.

What an Organization Contains

Everything in SoSocial is scoped to your organization:

  • Connected social accounts — Facebook pages, Instagram business accounts, X/Twitter profiles, and TikTok accounts are linked at the organization level.
  • Posts and drafts — All composed content, scheduled posts, and saved drafts belong to the organization.
  • Analytics — Performance metrics and insights are tracked per organization.
  • Settings — Brand settings, integrations, and configuration are organization-specific.
  • Team members — Invite colleagues to collaborate within your organization.

Organization Ownership

The user who creates the organization is automatically the owner with full admin privileges. Owners can:

  • Manage all settings and integrations
  • Invite and remove team members
  • Assign roles to team members
  • Access all features without restriction

Choosing a Good Name

Pick a name that represents your business, brand, or team. This could be your company name, agency name, or project name. You can update it later from the Account settings if your needs change.